SHIPPING & RETURNS
SHIPPING POLICY
Sassy Sista’s ships orders using United States Post Office. All CUSTOMIZED wigs require a mandatory 2-3 weeks for processing time and require 1 to 5 business days for delivery depending on the shipping option selected.
Please allow 1-2 days processing time for READY TO WEAR wigs to be shipped. For overnight or express shipping, please contact us!
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Store Location for Pickup: 851 W State Rd 436 Ste. 1005 Altamonte Springs, Florida 32714
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Please note, Sassy Sista’s Boutique is not responsible for any delays, missing, or lost packages during mailing. If you would like to purchase mailing insurance, please contact us after purchase ASAP!
RETURNS & EXCHANGE POLICY
Wig Return Policy
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Due to the nature of the item, sales are FINAL on purchases. Please take your measurements and select options very carefully. We will make your custom wig according to your exact specifications. Please note, we are not responsible for improper measurements resulting in a wig that does not fit. We are also not responsible for variances in color caused by monitor settings or photographs. If you are looking for a very specific color, we strongly recommend sending the exact color choice and brand. This small investment can save you hundreds of dollars worth of headaches.
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Deposits Non-Refundable
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Once your deposit is paid, work begins on your purchase. Due to the custom nature of Sassy Sista’s wigs, deposits are non-refundable and credit can not be applied to future purchases.